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Terms & Conditions

Welcome to Create with Kites!


These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our site or placing an order, you agree to abide by the Terms outlined below.

We create DIY craft kits that are simple, soulful, and designed to help you reconnect with your creativity. Please review our policies carefully before making a purchase.

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Section 1: Eligibility

By using our website, you confirm that you are of legal age in your region or have received permission from a legal guardian. Our products are intended for personal use only.

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Section 2: Orders and Payment

All orders must be prepaid. We do not offer Cash on Delivery (COD).
Payments are securely processed via Razorpay and other trusted gateways.

Once an order is placed, it is final and cannot be cancelled, modified, or refunded.

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Section 3: Shipping

We currently ship across India. Orders are typically delivered within 5–7 business days from the date of dispatch.

You will receive tracking details via email once your order is shipped.

Please do not accept a parcel if it appears tampered with, as we are not responsible for any damage or loss after delivery is accepted.

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\Section 4: Return, Exchange & Refund Policy

Due to the nature of our handcrafted, made-to-order DIY kits:

  • No Cancellations

  • No Returns

  • No Refunds

  • No Reverse Pickup

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear unboxing proof (photos/videos). We will review and assist you accordingly.

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Section 5: Product Disclaimer

Each kit is handcrafted and may vary slightly in color, design, or components. These minor variations are part of the creative experience and are not considered defects.

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Section 6: Intellectual Property

All content on this website—including images, tutorials, designs, and branding—is the property of Create with Kites. Reproduction or unauthorized use is strictly prohibited.

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Section 7: Limitation of Liability

We are not liable for any indirect or consequential losses, shipping delays, or misuse of products once delivered.

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Section 8: Changes to Terms

We may update these Terms from time to time. Please check this page periodically. Continued use of our services indicates your acceptance of the updated Terms.

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Section 9: Contact Us

For any questions, feel free to contact:

Email: createwithkites@gmail.com
Website: www.createwithkites.com

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